Data protection, cookies, user agreement, consent and commercial communications notices for Neolife Group.
Data Controller: Neolife Grup Sigorta ve Reasürans Brokerliği Anonim Şirketi ("Neolife"), Mustafa Kemal Mah., 2127. Cd No: 9 D:6, 06510 Çankaya/Ankara, Türkiye.
Neolife may collect identity data (name, surname, date of birth, national ID), contact data (address, phone, e-mail), financial data (bank account details, IBAN), policy and contract data, professional data, health data where required by the insurance product, and technical data (IP address, cookies, browser type) when you visit our website.
Your personal data are processed to: conclude and administer insurance and private pension contracts; prepare quotations and risk assessments; fulfil our obligations under insurance legislation and the Turkish Personal Data Protection Law No. 6698 (KVKK); provide after-sales support and claims assistance; comply with regulatory reporting obligations to SEDDK (Insurance and Private Pension Regulation and Supervision Authority) and other public bodies; conduct marketing and customer satisfaction activities where you have given consent.
Your data may be shared with insurance companies and reinsurers for placement and claims purposes; regulatory bodies (SEDDK, SBK, TOBB) for mandatory reporting; IT service providers acting under data processing agreements; banks and financial institutions for premium collection; and overseas reinsurers and Lloyd's syndicates where required by the nature of the risk.
Personal data are retained for the duration of the contractual relationship and for legally mandated periods thereafter (generally 10 years for insurance records under Turkish legislation).
Submit a signed request form with proof of identity by registered letter (iadeli taahhütlü) or KEP to the addresses below. Neolife will respond within 30 days.
Address: Mustafa Kemal Mah., 2127. Cd No: 9 D:6, 06510 Çankaya/Ankara, Türkiye
E-mail: info@neolifebrokerlik.com.tr
Cookies are small text files stored on your device when you visit a website. They help the site function properly and allow us to understand how visitors use it.
We may embed maps (Google Maps) and use analytics tools that set their own cookies. Please refer to Google's Privacy Policy for details.
You can control cookies through your browser settings or via the cookie banner displayed on first visit. Disabling certain cookies may limit functionality. Your consent preference is stored as a first-party cookie and expires after 365 days.
For questions, contact: info@neolifebrokerlik.com.tr
By accessing and using www.neolifebrokerlik.com.tr (the "Site"), you agree to be bound by these terms. If you do not agree, please discontinue use of the Site.
The content on this Site is provided for general information only and does not constitute a binding insurance quotation, offer, or policy. Final policy terms are determined by the insurer's policy wording. Neolife makes no representation that any information on the Site is accurate, complete, or current at all times.
All content on this Site — including text, graphics, logos, and software — is the property of Neolife Grup Sigorta ve Reasürans Brokerliği A.Ş. or its licensors and is protected by applicable intellectual property laws. Unauthorised reproduction or distribution is prohibited.
Neolife shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of, or inability to use, the Site or its content.
These terms are governed by the laws of the Republic of Türkiye. Any disputes shall be subject to the exclusive jurisdiction of Ankara courts.
Where Neolife processes special categories of personal data (such as health information for life or health insurance products), processing is conducted only on the basis of your explicit consent, or where permitted by applicable law without consent.
With your explicit consent, Neolife may process your contact details to send you information about products, services, campaigns, and industry insights by e-mail, SMS, or other electronic channels.
You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw, contact us at info@neolifebrokerlik.com.tr or via KEP at neolifesigortabrokerlik@hs03.kep.tr.
Neolife sends commercial electronic communications (e-mail, SMS, push notifications) only to recipients who have provided explicit consent in accordance with the Law on the Regulation of Electronic Commerce No. 6563 (e-Ticaret Kanunu) and KVKK.
Commercial communications may include information about new or renewal insurance products, market updates, sector reports, regulatory changes relevant to your business, and special campaigns.
You may unsubscribe from commercial communications at any time by:
Opt-out requests are processed within 3 business days.
Neolife Grup Sigorta ve Reasürans Brokerliği A.Ş.
Address: Mustafa Kemal Mah., 2127. Cd No: 9 D:6, 06510 Çankaya/Ankara, Türkiye
Phone: 444 83 84
E-mail: info@neolifebrokerlik.com.tr